Shipping policy

Pawsome Junction Shipping Policy *{ margin:0; padding:0; box-sizing:border-box; font-family:'Segoe UI',sans-serif; } body{ background:linear-gradient(135deg,#f4fff6,#ffffff); padding:20px; color:#333; } .shipping-container{ max-width:900px; margin:auto; background:#fff; border-radius:20px; padding:35px; box-shadow:0 10px 35px rgba(0,0,0,0.08); border:3px solid #34c759; animation:fadeIn 1s ease; } h1{ text-align:center; color:#1f1f1f; margin-bottom:10px; font-size:2.2rem; } .subtitle{ text-align:center; color:#34c759; font-size:1.1rem; margin-bottom:30px; font-weight:600; } .section{ margin-bottom:25px; padding:18px; background:#f8fff9; border-left:5px solid #34c759; border-radius:12px; transition:all 0.3s ease; } .section:hover{ transform:translateY(-3px); box-shadow:0 5px 15px rgba(52,199,89,0.15); } .section h2{ color:#1f1f1f; font-size:1.15rem; margin-bottom:10px; } .section p, .section li{ line-height:1.7; color:#555; } ul{ padding-left:20px; } .highlight{ color:#34c759; font-weight:700; } .contact-box{ background:linear-gradient(135deg,#34c759,#2fa74b); color:#fff; padding:20px; border-radius:15px; text-align:center; margin-top:25px; } .contact-box a{ color:#fff; text-decoration:none; font-weight:700; } .footer{ text-align:center; margin-top:25px; color:#777; font-size:0.95rem; } @keyframes fadeIn{ from{ opacity:0; transform:translateY(20px); } to{ opacity:1; transform:translateY(0); } } @media(max-width:768px){ .shipping-container{ padding:20px; } h1{ font-size:1.8rem; } .section h2{ font-size:1rem; } }

📦 Pawsome Junction Shipping Policy

Fast, Reliable Delivery Across South Africa 🐾

🚚 Courier Partners

We proudly ship throughout South Africa using trusted courier partners Aramex and The Courier Guy.

💰 Shipping Fee

A standard shipping fee of R99 per parcel applies to all orders unless otherwise stated during special promotions.

⏱️ Delivery Timeframes

Standard delivery: 8–11 business days
Business days exclude weekends and South African public holidays.
Delivery times are estimates and may vary depending on location, weather conditions, courier operations, peak seasons, or unforeseen circumstances.

📦 Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.
Orders placed on weekends or public holidays will be processed on the next business day.

🔍 Order Tracking

Once your order has been dispatched, tracking information will be provided via email or SMS (where available) so you can monitor your parcel's journey.

📍 Delivery Areas

We deliver to most locations throughout South Africa. Certain remote, rural, or high-risk areas may experience longer delivery times or additional courier charges. Should this apply, we will contact you before dispatch.

⚠️ Incorrect Delivery Information

Customers are responsible for providing accurate delivery details. Pawsome Junction cannot be held liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information supplied by the customer.

🌦️ Delays Beyond Our Control

While we work closely with our courier partners to ensure timely delivery, Pawsome Junction cannot guarantee delivery dates and shall not be liable for delays caused by courier services, adverse weather conditions, strikes, civil unrest, force majeure events, or circumstances beyond our reasonable control.

📦 Lost or Damaged Parcels

If your parcel arrives damaged or appears lost in transit, please contact us within 48 hours of receiving the parcel or the expected delivery date. We will work with the courier to investigate and resolve the matter as quickly as possible.

📧 Contact Us

For all shipping-related enquiries, please contact us at:

chantalkorff909@gmail.com